FAQ

Default solution folder, feel free to edit or delete it.

I don't seem to have Divisions accessable & can't set them up.
Check that you have purchased the correct package as the Divisions module is available in the Essential PLUS and Everything package. If you have either of th...
Mon, 1 Oct, 2012 at 3:23 PM
What is the maximum file size allowed for attachments?
There is a 5MB file size limit per attachment.
Tue, 2 Oct, 2012 at 1:16 PM
Importing Transactions
You can import transactions for the following:Accounts Receivable - Customers, invoices & receiptsAccounts Payable - Suppliers, bills & payme...
Thu, 4 Oct, 2012 at 2:19 PM
Entering opening balances
The normal process is to create the transactions outstanding at June 30 ( or your end date from previous system or period) and then enter a journal for the r...
Thu, 4 Oct, 2012 at 3:19 PM
Is there a How To Guide I can download?
Yes, Here is a link to download the How To Guide . It Can also be found under the "SUPPORT" tab from www.shoebooks.com.au
Wed, 8 May, 2013 at 9:58 AM
Where is the data stored?
All of our data is hosted in secure data centres in Australia. This allows us to provide our customers with speed of access, guaranteed of technology availa...
Fri, 10 May, 2013 at 10:02 AM